In-stock merchandise

Before we can dispatch your purchases, we may need to confirm your details with your credit card issuer. We will do our best to keep delays to a minimum. Orders are usually processed and shipped within 2 business days. Orders placed with Premium or Express shipping after 5pm CST will be shipped the next business day. We cannot ship to P.O. Boxes. Packages must be sent to a street address. Burdi insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

Back-orders

If the merchandise you have selected is currently not in stock we will give you an expected shipping time at checkout or by a follow-up email.

Shipping to multiple addresses

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

Carriers

Burdi uses Fedex to make sure your items arrive to you on time.

Payment Methods

We accept Visa, MasterCard and American Express credit cards. Payment is debited from your card at time of purchase.

Taxes

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and shipping charges will be calculated on the total merchandise value, and displayed on the Order Summary page.

Sales tax will be charged on orders shipped to Illinois and Florida. Burdi Clothing is not required to and does not collect sales or use tax in any other states. However, your purchase may be subject to local use tax unless it is exempt from taxation. It is your responsibility as the customer to report any purchases of tangible personal property that have not been taxed by Burdi Clothing and pay use tax on those purchases unless exempt under local State law.

RETURNS & EXCHANGES

Making a return or exchange is easy. For website purchase please make sure you request a Returns Merchandise Authorization (RMA) number and send your unworn item(s) back to us within 14 days after receiving your order.

Items should be returned new, unused, and with all Burdi tags still attached. Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer.
 Where provided, belts and packaging such as authenticity cards, dust bags and leather tags should be included with your return. 
Please email [email protected] if any of your purchases have been delivered without Burdi tags.
 All items returned should have a Return Merchandise Authorization (RMA) number. Unidentified returns will be returned to the sender.

• Shoes
: All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles will not be accepted, and may be sent back to the customer.
• Underwear & Swimwear: 
Purchased Burdi underwear and swimwear is Final Sale. Returns will not be accepted, and may be sent back to the customer.
• Faulty goods: 
All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately. Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within sixty (60) days of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
 Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.
 For all faulty items outside of our Returns Policy, please contact 630-469-2126 or [email protected]
• Colors: 
We have made every effort to display as accurately as possible the colors of our products that appear on Burdiclothing.com. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.

Receiving your RMA

Contact us at 630-469-2126 or [email protected] within 14 days of website purchase.

Please provide reason why do you want to send your item(s) back. If an item is faulty, please provide details why.

If you would like to exchange an item because of fit, choose the replacement size.

To request a refund, select how you would like to be credited. We can only process refunds in the original payment method. Shipment costs are not refundable. Refunds are subject to 5% processing fee.

Exchanges

There is no charge to exchange items for a different size, however all exchanges are based on stock availability. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.

Gift Returns

If you have received an item as a gift, you may exchange it for store credit (you will need to register your details). The amount is automatically deducted from your next purchase and will be valid for one year. Please be aware that you may need to pay any cost difference, additional shipping, and taxes.

Late Returns

Your item(s) should be sent back to us within 14 days. Returns outside this timeframe may be accepted at the discretion of Burdi and may only be refunded as store credit.

Receiving a Refund

Your refund will be credited to the original payment method or as store credit to your Burdi account. If you require refund in the original form of payment there will be a 5% processing fee charged. Original form of payment refunds can be processed only within 14 days of purchase.  Shipping charges are non-refundable. 
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

Website Security

To help ensure that your shopping experience is safe, simple, and secure, Burdi uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. 
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode. This ensures that your information is kept private while in transit between your web browser and our web server.

Burdi Clothing Mobile Messaging Privacy Policy

At Burdi Clothing, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard the mobile phone numbers you provide when you opt into our mobile messaging program.

1. Information We Collect When you provide us with your mobile phone number, either through the Burdi Clothing website, through text messaging, or any other method, we collect your mobile number for the purpose of sending you promotional messages, updates, and notifications related to our products, services, and offers.

2. Purpose of Mobile Messaging By opting into our mobile messaging program, you agree to receive SMS and/or MMS messages from Burdi Clothing. These messages may include updates on new arrivals, special offers, sales, promotions, and other marketing communications.

3. Opt-In Consent To receive messages from Burdi Clothing, you must opt-in by providing your mobile phone number. Upon submitting your number, you will receive an opt-in confirmation message that includes important disclosures, including the following:

• Brand Name: Burdi Clothing
• HELP: For assistance, reply with HELP.
• Opt-Out: To stop receiving messages, reply with STOP.
• Message Frequency: You may receive up to 4 messages per month.
• Fees Disclosure: Message and data rates may apply depending on your mobile carrier.

4. Message Frequency By opting in, you agree to receive a specified number of messages from Burdi Clothing. Message frequency may vary depending on your interaction with us and our ongoing promotions. The typical frequency is up to 4 messages per month, but this may change based on the current marketing campaigns or service updates.

5. Message and Data Rates By subscribing to our mobile messaging program, you acknowledge and agree that you are responsible for any message or data rates that may be charged by your mobile carrier. Standard message and data rates may apply according to your mobile service provider’s terms and conditions.

6. How to Opt-Out You may stop receiving messages at any time by replying with the word "STOP" to any SMS message you receive from Burdi Clothing. Once you opt-out, you will no longer receive promotional messages, and no further messages will be sent to your mobile phone.

7. HELP Message For assistance with the mobile messaging service, you can reply with the word "HELP" to any message you receive, and you will receive further instructions or assistance. Alternatively, you may contact us using the following:

• Brand Name: Burdi Clothing
• Support Email: [email protected]
• Support Phone Number: +1 312-642-9166
• Support Website: www.burdiclothing.com

8. Data Privacy and Security Burdi Clothing takes the privacy of your personal information seriously. We will not share or sell your mobile phone number to third parties for marketing purposes. Your information will only be used for the specific purpose of delivering relevant messages from Burdi Clothing.

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

9. Changes to This Privacy Policy Burdi Clothing reserves the right to update or change this privacy policy at any time. If we make significant changes to this policy, we will notify you by sending a message to the mobile number you have provided or by updating this policy on our website.

10. Contact Us If you have any questions about this privacy policy or our mobile messaging service, please contact us:

• Email: [email protected]
• Phone: +1 312-642-9166
• Website: www.burdiclothing.com

By opting in to receive messages from Burdi Clothing, you acknowledge that you have read and understood this Privacy Policy and consent to receiving messages as outlined above.